Privacy Policy
Last updated: 2/5/24
1. Introduction
Welcome to California Waterproofing Supply. This Privacy Policy outlines how we collect, use, and protect the personal information of users who interact with our online store.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Names, email addresses, phone numbers, and shipping addresses.
Account Information: Usernames, passwords, and account preferences.
Payment Information: When you make a purchase, we collect payment information, including credit card details or other payment methods.
Transaction Details: Information related to purchases made on our platform.
Communication Information: Correspondence and communications with us.
3. How We Use Your Information
We use the collected information for the following purposes:
Order Fulfillment: Processing and delivering orders.
Customer Support: Responding to inquiries and providing assistance.
Communication: Sending updates, promotions, and important notices.
Improving Services: Analyzing user behavior to enhance our website and offerings.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and related services.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. By using our website, you consent to the use of cookies as detailed in our Terms of Sale.
6. Security Measures
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Rights to Deletion: You have the right to access, correct, or delete your personal information.
Rights to Opt Out: You also have the right to opt-out of the sale of your personal information. To exercise these rights or if you have privacy concerns, please contact us at 510-352-9800. Click "Do Not Sell My Personal Information" and request to opt out of sale.
Rights to Non-Discrimination: We are committed to treating all customers equally and with respect. Exercising your privacy rights under our policies, such as the right to opt-out or request data deletion, will not result in any form of discrimination. We do not deny goods or services, alter pricing, or provide a different level of service based on your choices related to the use of your personal information. Your privacy choices are important to us, and we ensure that they have no adverse impact on your experience with our ecommerce business.
Rights to Access: As a valued customer, you have the right to request and receive information about the categories and specific pieces of personal information we have collected about you in the past 12 months. To exercise this right, please contact 510 352 9800. We are committed to transparency and will promptly respond to your access requests, providing you with the relevant details about your personal information in our possession
8. Policy Changes
We may update this Privacy Policy periodically. Any changes will be effective upon posting on our website. Please review this policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at our main office (510)-352-9800.
Thank you for choosing California Waterproofing Supply!